25 Years of Artistry in Chocolate®
Loyal by Love FAQ
Perviously, our online store and salons ran two separate, disjointed awards program. We wanted to offer our customers a way to earn and redeem points no matter where you shop.
Stars were converted to 30 points apiece. Additionally, we also rewarded all of our loyal customers 1 point per purchase made since June 2025.
If your believe you are missing points, or if your previous stars did not carry over, please complete this form:
Loyal by Love requires an email address to track purchases, for many loyal salon customers, we only have a phone number on file. By filling out this form, we can join your email and phone number and backdate your missing rewards.